Responses to Frequently Asked Questions (FAQs)

Stuart Bramer, President & Director

   Health Edutainment Corporation

Mailing Address:  5737 Kanan Road  #542

                              Agoura Hills, CA  91301

Phone:  (818) 597-1550

FAX:    (818) 597-1550

Email: CoachStu@att.net

 All of our Enrichment Classes will be taught on the WISH Charter/Orville Wright STEAM Magnet Middle School Campus.  Students will be transferred to our Staff at a designated location after School is over (either in the K/TK Dismissal area or for 1st-5th, by the Wall with large La Ballona mural outside of the Kindergarten Rooms KB and KC).  

 For K/TK Students; We will pick up the K/TK Students in the K/TK Dismissal area and check them in on our Sign-in/Sign-out Rosters.

1st to 5th Grade Students meet us by our 5 Star Enrichment Banner located adjacent to the La Ballona Mural (outside the main hallway where the K/TK Classes are located.  Students will be "checked in" when they arrive; and we will do our best to find them if they don't.  

Our Procedure is that if we cannot account for them (e.g., if they didn't come to school due to sickness, etc.), then we will search for them for about 10-20 minutes; and then call his/her Parent to further problem solve this.  If  Students are also enrolled  in WLA Extended, then we will walk them there and have their Staff sign them out from us.
 

 PLEASE sign your Child out on our Sign-in/Sign-out Roster before leaving School (this is required, so please don't leave the campus with your Child before signing him/her out on our Sign-in/Sign-out Roster).

 Parents/Guardians:  Please pick up your Child up at the After School Enrichment Class location  after our Enrichment Classes are over.

We will walk WLA Extended Care Students to their designated WLA Extended  room after our Enrichment Classes are over.

If you need special arrangements during Pick-up, please Email CoachStu@att.net or call him at (818) 597-1550 at least 48 hours prior to your Child's Class.
 They will stay with our Instructors during the entire class. We won't even allow them to walk to the bathrooms alone.  Either our Instructor, his/her Assistant or our Coordinator will walk him/her there. 

 If your Child wants to dis-enroll from one of our Classes, please note the following:

1. If you communicate to us that you want to dis-enroll in one of our classes within 72 hours following the first class, then we will charge only for the first class and delete the fees or refund for the remaining classes.
2. After that 72 hour "window" is past, then we are pleased to offer families the opportunity to transfer to a different class, without any additional fee.
3. Refunds and Credits agreed to will be subject to a $10 Processing Fee per Class.

If you would like to Request a Refund or transfer your Child to a different Class, please Email CoachStu@att.net or call (818) 597-1550.

 Families may be charged $20 for Bounced Checks and/or Declined Credit Cards at the discretion of 5 Star  Enrichment Management.